Our process
From first call to long-term protection — how our service works.
Every account follows the same six-step process. It's simple, transparent, and built to solve the problem the first time.
1. Inspection
A licensed technician walks the interior and exterior of your property, checks known harborage points, and documents conducive conditions (moisture, entry points, food sources).
Photo-documented inspection report.
First visit · 30–60 min2. Identification
We identify the pest to species level. Correct identification is the single biggest driver of treatment success — the same visible ant might need three different treatments depending on species and season.
Species and severity rating.
Same visit3. Treatment plan
You receive a written plan: recommended treatment, product list, expected timeline, prep required from you, and pricing. Nothing gets applied until you approve.
Written scope and quote.
Same visit4. Treatment
The technician applies the treatment using EPA-registered products at label rates, targets harborage and travel routes, and installs monitors where appropriate.
Service ticket with products used.
Same or next visit5. Follow-up
Most treatments include one or two follow-up visits to verify results, catch missed harborage, and adjust the plan. For bed bugs and roaches this is standard; for others it depends on severity.
Verification and adjustments.
7–21 days6. Maintenance
Once the problem is solved, most customers move to a recurring plan (monthly, bi-monthly, or quarterly) to keep pressure down and prevent re-infestation.
Recurring service on your schedule.
Ongoing (optional)
What to expect
Realistic timelines by pest
| Pest | Typical resolution | Follow-up visits |
|---|---|---|
| General pests (ants, spiders, occasional invaders) | 7–14 days | 0–1 |
| Cockroaches (German) | 3–6 weeks | 2–3 |
| Rodents | 2–4 weeks | 1–2 + exclusion |
| Bed bugs (chemical program) | 3–5 weeks | 2–3 |
| Bed bugs (heat) | 1 day | 1 verification |
| Termites (bait system) | 3–6 months to eliminate colony | Quarterly monitoring |
| Mosquitoes (barrier) | Immediate reduction | Recurring every 21 days |
Timelines are typical, not guaranteed. Complex or heavy infestations can take longer.
Ready when you are
Ready to start step 1?
Free inspection, written plan, and a real technician on every visit.